Terms of Service — morino-kaze

These terms govern the sale and use of art works and other products ("Products") sold through the online store operated by Morino Kaze ("we", "us").

Article 1 (Scope)

These terms apply to all dealings between us and the user. Where individual guidance is provided, such guidance shall take precedence.

Article 2 (Formation of Contract)

A purchase contract is formed when the user completes the purchase procedure and we confirm that payment has been received.

Article 3 (Pricing & Payment)

Prices are displayed on each product page. Payment is by credit card (via Stripe) in a single transaction.

Article 4 (Delivery)

Products are shipped within 5 days of payment confirmation. Should delays occur due to production or packaging, we will notify you promptly.

Article 5 (Returns, Exchanges & Cancellation)

Due to the nature of the products, returns and exchanges for buyer's convenience are not accepted. If there is a defect or incorrect item, please contact us within 7 days of delivery. We will arrange an exchange or refund (return shipping at our expense). Cancellation after shipment is not accepted.

Article 6 (Variations)

Products include one-of-a-kind and handmade works, so slight variations in colour and texture may occur. Differences within the scope of the product description do not constitute defects.

Article 7 (Intellectual Property)

Copyright of all works, images, text, and designs belongs to us. Unauthorised reproduction, copying, or secondary use is prohibited.

Article 8 (Prohibited Conduct)

Acts violating laws or public order, infringing third-party rights, interfering with our operations, or purchasing for resale are prohibited.

Article 9 (Disclaimer)

We are not liable for delays or damages caused by force majeure, including natural disasters, shipping accidents, or communication failures. We do not guarantee display accuracy due to differences in user environments (e.g. colour rendering).

Article 10 (Service Suspension)

We may suspend or modify the service without prior notice for maintenance, technical issues, or other necessary reasons.

Article 11 (Amendments)

We may amend these terms as necessary. Amended terms take effect upon publication on this website.